FAQ's
1. How do I place an order?
Browse our products, add your preferred items to the cart, and complete checkout using the available payment methods on our website.
2. What payment methods do you accept?
We accept secure online payments through trusted payment gateways. Available payment options may include UPI, debit cards, credit cards, net banking, and other supported methods.
3. How long does shipping take?
Orders are usually processed within 1–2 business days and delivered within 3–7 business days depending on your location.
4. Do you ship across India?
Yes, we currently ship to most locations across India.
5. How can I track my order?
Once your order is shipped, tracking details will be shared through email, SMS, or WhatsApp where applicable.
6. Do you accept returns or refunds?
We accept returns only for unopened products or items that arrive damaged or incorrect. Please refer to our Return & Refund Policy for complete details.
7. What should I do if my package arrives damaged?
Please contact us within 48 hours of delivery with photos or videos of the damaged package and product so our support team can assist you.
8. Can I cancel my order?
Orders can only be cancelled before they are shipped.
9. How should I store the products?
Store products in a cool, dry place away from direct sunlight and moisture. Keep containers tightly sealed after use.
10. Are your products natural?
Our products are made using carefully selected ingredients commonly used in herbal and wellness products.
11. Are your products intended to treat medical conditions?
No. Our products are intended for general wellness purposes only and are not intended to diagnose, treat, cure, or prevent any disease.
12. Can I consume your products daily?
Our products are designed for regular wellness routines. However, individual preferences and dietary needs may vary.
13. Do your products contain preservatives?
No. Our products are prepared without added preservatives. Please refer to individual product pages or packaging for complete ingredient information and storage instructions.
14. What should I do if I entered the wrong shipping address?
Please contact us as soon as possible after placing your order. Address changes may not be possible once the order has been shipped.
15. How can I contact customer support?
You can contact us anytime at:
We usually respond within 24–48 business hours.