Shipping policy
Last updated: May 11, 2026
At NutriQuest, we aim to deliver your orders safely and efficiently across India.
Order Processing
All orders are processed within 1–2 business days after confirmation.
Orders placed on weekends or public holidays may be processed on the next working day.
Shipping Time
Estimated delivery timelines:
- Metro cities: 3–5 business days
- Other locations: 4–7 business days
Delivery timelines may vary depending on courier availability, weather conditions, or unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before payment.
We may offer free shipping on selected products, promotional campaigns, or minimum order values.
Order Tracking
Once your order is shipped, you will receive tracking details via email, SMS, or WhatsApp (where applicable).
Delayed or Lost Shipments
While we work with trusted courier partners, occasional delays may occur due to external factors beyond our control.
If your order is significantly delayed or appears lost in transit, please contact us and we will assist you in resolving the issue.
Damaged Packages
If your package arrives visibly damaged, please contact us within 48 hours of delivery with photos or videos of the package and product.
For glass jar products, we recommend checking the package immediately upon delivery.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details during checkout. NutriQuest will not be responsible for delivery issues caused by incorrect or incomplete addresses.
Contact Us
For shipping-related support, contact us at: